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Chatbot Feedback Journey

Thank you for taking the time to provide us with your valuable feedback. We want you to know that this feedback form is completely anonymous, so please feel free to share your thoughts openly. 😊

1 - Overall experience with the Chatbot 🤖 :

On a scale of 1 to 5, how would you rate your overall experience with the Chatbot😇 ?

On a scale of 1 to 5, how would you rate your overall experience with the Chatbot😇 ?

What do you like the most 😍 ?

What can we improve 😔 ?

2 - User Interface and design 🎨 :

How user-friendly do you find the chatbot's interface 💖 ?

How user-friendly do you find the chatbot's interface 💖 ?

Are there any aspects of the design or layout that could be improved 😵 ?

3 - Accuracy and Relevance 🧐 :

Did the chatbot provide accurate and relevant information for your queries 😎 ?

Did the chatbot provide accurate and relevant information for your queries 😎 ?

Were there instances where the chatbot's responses were not helpful😥 ?

4 - Bugs or issues 🐞 :

Did you encounter any technical issues, glitches, or bugs while using the chatbot ? ⚠️ (If so, please describe the problem and when it occurred.)

5 - Common Problems and Coverage 🤔 :

Please list common problems, questions, or tasks that you think the chatbot should be able to handle. Are there any areas where the chatbot fell short in addressing these issues ?

6 - Suggestions for Improvement 🤗 :

How do you think the chatbot could be improved to better meet your needs and expectations ?